The LU Service Desk website is a one stop support service tool to request help and services in the following categories:
a. Card Office and Room Access Services - for IDs, locks, and lock equipment related tickets.
b. Student ONLY Services –
Personal Desktop, Laptop and Mobile/Cell Device Support
In room connectivity
Common area desktop and printing support
c. Technology Services – for staff and faculty, most of these services are arranged in the NEW, MODIFY OR CHANGE or BROKEN model.
Computer peripherals and Network Resources – this category is also for equipment requests
Employee Services Requests - (only for employee services employees)
Voice and Phone
d. University Data Services – for staff and faculty, these are services provided by Institutional Research and have to do with reports, survey and Qualtrics use.
Please open this document to get step-by-step instructions on how to open a ticket.