The new Lynn University Service Center portal is a one stop support service tool to request and track technology related help and services in the following categories:
University Data Services Portal – for staff and faculty, these are services provided by Institutional Research and have to do with:
Do not enter IR requests through IT Support Services, this is a separate portal and IR will not receive the request in a timely manner.
Maintenance Work Order will remain in the old Service Desk platform until we complete the move to the new portal.
The IT department use Microsoft ADFS services to authenticate users. You will be required to use your myLynn email address (email@example.com) and password to login.
Below is the authentication service and login page we currently use:
Lynn ADFS page (use Lynn email address and password)
What is LynnADFS?Lynn ADFS is a login service that allows you to access multiple password-protected web applications after logging in once (single sign-on). LynnADFS currently supports several web applications, including myLynn, Canvas, Attendance application and Office365. LynnADFS will: Provide a consistent and secure authentication for web applications. Provide the infrastructure to allow single sign on in applications not currently supported.Allow authentication with application hosted by external third parties. Increase application security. How do I log out ADFS?The best way to log out of LynnADFS is to exit (logout) and close all active browsing applications. For Windows users, close all open browser windows. For Mac users, the browsing application remains open until you quit the application from either the File menu or by right-clicking on the Dock icon. Need Help ?
Call 561-237-7979 or open a support ticket on our self service desk IT Support Services
The IT Department will be performing maintenance to our Single Sign On (SSO) infrastructure Saturday November 2nd from 7pm - 9 pm. During the maintenance several applications may be unavailable for a short period of time.
The IT department will perform a scheduled maintenance to Jenzabar on Friday September 20th from 6:30pm – 7:30pm.
During the maintenance the following services will be available intermittent:
XFINITY On Campus™ is designed exclusively for students who live in on‐campus and is included as part of the students' room and board fees. The service gives students the ability to watch their favorite shows, movies, and sporting events at anytime, anywhere on campus. Additionally, students can also watch shows using their school credentials to login to over 90 TV Everywhere apps when off-campus.
More information including instructions on how to access the service.
Email your request
Note: Please make sure to include your name, phone number, and detail of the job.